Terms and Conditions

By using this site, the user has unconditionally accepted the terms and conditions of use as
given here under and/or elsewhere in the site. The user may carefully read all the information
on products and services as provided in relevant sections and in “FAQ”.


 Love2home.com: – The company providing the delivery service.
 Customer: – The person using the delivery service.
 Products: – Products ordered by the customer.
 Perishable Goods: – All products as in Flowers, Ice-creams, Fruits, Cakes and Chocolates, Sweets
and Food Items sections.
 Non – Perishable Goods: – All other products except perishable products.


Love2home.com always tries to deliver the exact product ordered by the customer. If a product is
unavailable, a similar product, nearest to the description of that ordered, will be delivered. If a
product is unavailable readily, the customer will be informed about this through e-mail. If there is no
response from the customer, we go ahead and deliver a product that comes closest to that ordered.


All prices are in US Dollars. Payments will be accepted in US Dollars and charged to the credit card
in US Dollars.


The customer promises that the information provided to Love2home.com will be true, current, and
accurate including credit card numbers and addresses. The customer also agrees to pay all charges
incurred by them and users of the account and credit cards or other payment mechanism at the
prices in effect when such charges are incurred.


All content on this website including the logo, graphics, text, design is the property of
Love2home.com and protected by copyright. No part of the content shall be copied, downloaded,
uploaded, published, transmitted without prior, written permission from Love2home.com.


If the ordered product is out of stock and Love2home.com is unable to deliver the product, a
complete refund will be made to the customer. We shall not be liable for any other charges, loss of
profits, emotional stress or any other liability etc. caused due to the non- delivery and non-


 Perishable Goods:

Generally, in case of perishable items like cakes and flowers there will be variation in the designs as
the bakers and designers are not same in all places and the images are indicative only. We deliver
the same quantity, flavor cake with best possible design in the respective regions for orders.
Love2home.com does not provide any warranties on the Perishable products it delivers. On 31st
DEC and 1st JAN, for Remote and Other destinations we usually deliver Fresh Butter Cream Cakes.

 Non – Perishable Goods:

All warranties, after sales services, maintenance of items, will be subject to the conditions of the
original manufacturers of products sold here. The responsibility of Love2home.com ceases once the
product is delivered at the recipient's address.


Shipping and Handling Charges are FREE for order value above 25 $(Except some Remote Areas).
However, for order value below 25$, shipping and handling charges will be automatically calculated
at the time of ordering. The charges will be based on the place and mode of delivery.


 Perishable Goods:

For delivery of cakes (On 31st DEC and 1st JAN, for Remote and Other destinations, Fresh Butter
Cream Cakes will be delivered), flowers, ice creams, fruits and sweets, the delivery of items will be
attempted only once. Being perishable in nature, there will be no refund against such items.

 Non – Perishable Goods:

In case of missed/non-delivery of non-perishable items, while the recipient is away, the order will be
repeated once more after the stipulated day. In case of non-delivery of an item altogether, then the
refund for the same will be made.


All and any disputes related to Love2home.com shall be subject to the jurisdiction of Hyderabad,
Telangana, India courts only.


 We do not EXCHANGE gift certificates after shipping.
 We do not CHANGE or CANCEL AN ORDER after shipping.
 On 31st DEC and 1st JAN, for Remote and Other destinations, Fresh Butter Cream Cakes will be
 We do not replace LOST or STOLEN gift certificates / Party Vouchers once received by the
recipient. Extension of such Certificates & Vouchers is not possible.
 We are not responsible for late deliveries in case the recipient is not at home.
 We do not guarantee freshness of the goods delivered if the recipient is not at home at the time of
 To provide our customers with the most current information, Love2home.com from time to time will
make changes in the contents and in the products or services described on this Site.
 The prices advertised on this site are for Internet orders.
 Prices and the availability of items are subject to change without notice.

 Any prices used on this Site may not be indicative of the actual selling prices in your area.